[IDCD] Mgr/Snr Mgr, Info Svcs & Digital Capabilities Dept (1-Year Contract)

Responsibilities • Adopt design thinking concepts to seek new opportunity areas and share actionable insights to automate/streamline the internal work processes or enhance service delivery to customers. • Write and review requirements specification document for system changes to streamline processes and enhance the department’s operations • Communicate with the technical development team and vendors on requirements and project development progress • Manage the enforcement project life cycle ensuring the project milestones and deadlines are completed in a timely manner • Lead the User Acceptance Test (UAT) include reviewing test scenarios and conduct briefing to testers • Project Management, including reporting of project status and resolutions to your reporting officer • Perform secretariat role for project working group such as scheduling of meetings and drafting meeting minutes • Staffing work, including writing policy or standard operating procedures Requirements • Professional qualification in any discipline • Minimum 2 years’ working experience, preferably with background in system project management. Experience in Agile methodology would be an advantage. • Strong interpersonal and communication skills • Good writing skills • Self-driven, adaptable and a good team player • Experience in developing and conducting User Acceptance Testing is preferred. • IT savvy and proficient with Microsoft Office and digital tools Experiences in development of chat bots, design thinking or automation projects will be ideal.