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Step 2 · The role
You play a pivotal role in supporting the Business Architecture practice for National Service (NS). You will help shape and translate business objectives into actionable requirements, driving value for NS stakeholders and population groups. Responsibilities - Outline business objectives and the value to be delivered - Translate objectives into business requirements for product teams - Map the business capabilities and value streams of NS - Map the business processes that support the delivery of value to the NS population and stakeholders, and lead Business Process Re-engineering (BPR) efforts - Support user research and user experience (UX) design - Support product communications and change management Challenge(s) - Driving interconnected and complex business process re-imagination efforts across the organisation - Translating business problems into desirable, viable, and feasible products in a multi-stakeholder environment Requirements - Education in Business, Information Systems, Engineering, Public Policy, or a related field is preferred - Relevant experience in business architecture, business process re-engineering, or a related discipline is preferred - Experience in a large, complex organisation or public sector environment is advantageous - Proficiency in business process mapping (BPMN 2.0), business capability modelling, and value stream mapping is preferred - Familiarity with UX research methodologies and design thinking principles is preferred - Strategic thinker with strong analytical and systems thinking capabilities - Ability to lead cross-functional teams - Good communication and writing skills (Applicants with no experience may apply.) Appointment will be commensurate with your experience. Only shortlisted candidates will be notified.
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