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Step 1 · Compatibility

[LTA-QSC2] PRINCIPAL/SENIOR/EXEC, QUALITY SERVICE OPERATIONS (6 MTH TEMP)

Land Transport Authority · onsite · closes 8/27/2026

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Good match69% compatible

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69
Profile fit
97
Time fit
60
Industry
40
Role
40
AptitudeNot required for this role
CharacterNot required for this role
  • • No specific skills required
  • • 7y experience meets the 2y minimum
  • • Job is temporary, outside your preferences
  • • Schedule works

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Step 2 · The role

OthersService Deliverytemporarylead

PRINCIPAL / SENIOR / EXECUTIVE, QUALITY SERVICE OPERATIONS (6 MONTHS TEMPORARY CONTRACT) Responsibilities You will be involved in managing public feedback obtained via call, emails, SMS or letters. This includes deep diving into feedback received and engaging the relevant teams to resolve the issue collectively, as well as drafting of replies to feedback providers and coordinating joint meetings and discussions, where required. Requirements • Knowledge in any discipline. • Highly-motivated and pro-active with the ability to work independently and thrive in a dynamic environment. • Customer service-oriented with good time management. • Good interpersonal and communication skills. Have a good command of spoken and written English.

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