Manager/Senior Manager, Financial Planning Programme Department, ISPD

The Income Security Policy Division (ISPD) leads MOM’s efforts in empowering Singaporeans to plan and save for a secure retirement. Within ISPD, the Financial Planning Programme Department (FPPD) spearheads strategic communications, research, policy development, and international advocacy efforts to improve Singaporeans' financial wellbeing and retirement adequacy. FPPD also co-leads MoneySense, Singapore's national financial education programme, with the Monetary Authority of Singapore (MAS), helping Singaporeans manage their money well and make informed financial decisions on their own. You will drive the research agenda on financial literacy and policy reviews on retirement adequacy, lead the development of behavioural nudges to encourage positive financial planning behaviour and support international advocacy work. This includes leading the design and implementation of key surveys, analysing survey findings, undertaking deep dives to identify areas for improvement, and conducting cross-country research, landscape scans and responses to international information requests. You will also conduct research studies, including behavioural insights studies, using appropriate qualitative and quantitative methods to generate actionable insights for financial literacy initiatives, communications and partnerships and CPF policy reviews. You will work closely with agencies such as CPF Board and the Ministry of Digital Development and Information (MDDI) to leverage synergies across research plans for financial literacy and retirement planning, including on policy communications and enhancements to their digital services. You will also facilitate collaborative data sharing with MoneySense partners and academia, as well as collaborate closely with other relevant agencies. Responsibilities • Lead the development of the engagement and partnership strategy with (i) government agencies to infuse financial literacy messaging at government touchpoints and digital services; and (ii) non-government entities to create awareness and encourage positive financial actions at life stages • Lead the conduct of quantitative and qualitative research studies/projects of ISPD, which would include managing third-party vendors and other key stakeholders (e.g. academia) • Support international advocacy efforts through research and coordination of responses to international information requests on financial literacy and retirement adequacy • Provide data cuts and further analysis for survey findings as requested by the team or other MoneySense stakeholders • Prepare and present key survey findings and analysis at relevant platforms Requirements • Qualification in a relevant field such as Business, Data Science, Economics, Psychology, Social Science, Statistics or Public Policy • At least 5 years of working experience, preferably in policy research • Experience with quantitative, qualitative and behavioural insights research methods and analysis (e.g. surveys, focus groups) • Competent in analysing data, with experience in statistical analysis, data visualisation using R, Python other analytical software • Strong communication skills and interpersonal skills, comfortable in managing and engaging stakeholders • Self-driven, able to work independently and in a team • Advantageous to have data manipulation and visualization skills using Tableau or Power BI *PwDs are welcome to apply