[LTA-PT] DEPUTY/ MANAGER, TICKETIN EXPERIENCE, TICKETING STRATEGY & PROJECTS

[LTA-PT] Manager/ Deputy Manager, Ticketing Experience, Ticketing Strategy & Projects Responsibilities Join our dynamic team and be a self-driven player to lead in shaping the future of public transport ticketing from policy creation to implementation! Responsibilities: • Conduct in-depth analysis of existing ticketing strategies. • Enhance ticketing experience and concession policy, to deliver simple and seamless ticketing experience for commuters. • Collaborate with internal/external local/foreign stakeholders and partners to gather insights and ensure alignment with industry and public needs. • Formulate and present recommendations to enhance financial sustainability and efficiency, including the transition from Card-Based Ticketing to Account-Based Ticketing system. • Oversee the implementation of approved policies, working closely with relevant internal and external stakeholders. • Monitor policy effectiveness, gather feedback and make adjustments as needed. Requirements • 3 – 5 years’ experience in project management and/or policy. Candidate with no prior work experience may apply. • Strong analytical skills and the ability to translate data into actionable policy recommendations. • Good written communication and interpersonal skills for effective collaboration and presentation. • undefined As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment