Assistant Director (Common Infrastructure)

You plan, oversee and ensure readiness, performance and resiliency of Operations Support Information Technology (OSIT) common infrastructure to deliver high-quality technical services and maintain operational excellence. Responsibilities - Collaborate with cybersecurity agencies and stakeholders to respond to and troubleshoot common infrastructure backend technical issues to ensure high user satisfaction - Work with internal and external entities including Defence Science and Technology Agency (DSTA) Operations and Support (O&S) Teams to provide effective engineering support - Manage technology refresh, upgrades and updates whilst ensuring policy compliance and proper governance - Monitor and maintain IT common infrastructure performance to meet user requirements and operational standards Challenge(s) - Maintaining comprehensive knowledge of various technological stacks to ensure managed infrastructure meets evolving user requirements - Driving collaboration across diverse internal and external stakeholders to ensure IT common infrastructure effectively supports operational networks Requirements - Education in Science, Technology, Engineering and Mathematics (STEM) or a related field - At least 6 years of relevant experience in technical or engineering roles, with possession of related professional qualifications being advantageous - Strong technical background in IT infrastructure and services - Excellent leadership and planning abilities - Strong communication skills with the ability to engage with leadership, engineers and ground users - Organisational acumen with ability to multi-task effectively in fast-paced environments Only shortlisted candidates will be notified.