Intern (Fair Trading Practices)

The intern will assist the Fair Trading Practices Division in conducting research on unfair trade practices faced by consumers in Singapore, for example, the making of misleading environmental claims by businesses, the deceptive design of user interface by e-commerce businesses, and businesses taking advantage of vulnerable consumers such as the elderly. The intern will also be involved in the handling of consumer complaints and attend meetings with relevant stakeholders to appreciate how CCS works with stakeholders to protect consumers against unfair trade practices. Responsibilities • Understand the consumer protection framework in Singapore and the role that CCS plays in enforcing the Consumer Protection (Fair Trading) Act 2003. • Assist in managing internal information databases and analysing for trends. • Assist in gathering and analysing information from public websites using manual and automated means. • Assist in the conduct of market studies and research projects on fair trade issues and concerns. • Research on fair trading enforcement action and regulatory responses of regulatory authorities in other jurisdictions. • Assist in formulating and drafting recommendations on regulatory responses to identified fair trade concerns. • Assist in outreach efforts to the industry and engagements on international platforms on fair trading. Requirements • Interest in protecting consumers and ensuring fair trade • Willingness to learn • Critical thinking and problem-solving skills • Good written and verbal communication skills • Able to work well in teams and independently