Senior UX Designer

Our product teams build robust web applications and data platforms to equip users with the ability to be more analytical and efficient in their critical decision-making and operations. We develop a wide spectrum of systems from interactive visualisation tools (charting, relationships, geospatial, etc), to complex data platforms, to intelligent search engines. In addition to delivering feature-rich systems, our teams focus on building systems for humans by emphasing user experiences and automation. We believe in technology as a critical enabler to allow organisations to achieve more. We are looking for a designer who excels in distilling complex user workflows and crafting coherent experiences, to lead the design of new and existing products. What we offer / Culture • As an early member of our design team, you will have strong influence over how our design culture grows. • You will also get to define how enterprise-type SAAS applications can balance function and form, whilst working with a team of product managers and engineers also passionate about bringing our products to the next level. • The work you do here will impact Singapore’s national security needs, and be based on cutting-edge digital technologies. • At CSIT, we approach work with professionalism, a high bar for excellence, and a sense of humour whilst keeping sane working hours. • We believe strongly in innovation and teamwork, and that ideas can come from bottom up. Integrity is core to our identity. Responsibilities • Solving complex interaction problems, humanise product ideas and develop these into elegant application design • Own the end-to-end design process, in close partnership with product managers and engineers, to create and rapidly iterate on concepts through design exploration, ideation and user validation • Drive appropriate user research activities such as discovery interviews, usability testing, stakeholder interviews, post-launch feedback, metrics review, and the translation of research insights into actionable recommendations • Balance between the practicalities of user requirements and business needs • Align the execution of design with the rest of the product and design organisation • Present design solutions to stakeholders, defend design decisions and incorporate feedback into the design cycle • Build design capabilities amongst product team members, through collaboration, storytelling, and digital evangelism Requirements • Background in disciplines related to digital product design or development. • Minimum 5+ years of professional experience designing solutions for software applications • Strong command of information architecture, interaction design, and visual design, and with a mind for simplicity of design • Proven expertise turning complex business problems into simple and engaging design concepts • Proactive self-starter, and capable of communicating and prototyping interactions at all levels of resolution • Familiarity with modern digital design tools (e.g. Sketch, Figma) • Good awareness of software development processes and frontend development technologies Requirements (Preferred qualifications) • Background in Computer Science, Computer Engineering, Information Systems, or a related field. • Prior experience helping others grow in design proficiency will be an added advantage We know that applying to a new role takes a lot of time and effort. To facilitate the process, a link to your professional portfolio, showcasing a few functional designs that you have developed, is required as part of your application. Please do detail your role and involvement in these projects. There will be no take-home design exercises – only an on-site whiteboarding session with members from the product team. As we are an agency under the Ministry of Defence (Singapore), only Singapore Citizens will be considered.