L&D Specialist, Public Communications and Engagement

Within the Civil Service College (CSC), the Institute of Governance and Policy (IGP) is a team of learning and development specialists and researchers who support the building of public service capabilities in governance, social-economic policy, international relations, and public communications and engagement. As a Learning & Development Specialist in the Public Comms & Engagement Team, you will support capability development efforts in partnership with agencies such as the Ministry of Digital Development and Information (MDDI) and the Ministry of Culture, Community and Youth (MCCY). Working with subject matter experts, researchers and stakeholders, you will understand capability needs, and develop and deliver learning experiences that strengthen the capabilities of public officers to respond effectively to emerging policy, communications and governance challenges. Responsibilities • Work closely with public sector agencies, researchers, practitioners and learning partners to co-create learning solutions. • Diagnose learning and capability needs with stakeholders, and design learning interventions with partners, that support the development of public officers. • Manage the end-to-end delivery of learning programmes, including stakeholder engagement and coordination with partners in planning, administration, implementation and evaluation. • Drive a performance-led approach to learning by partnering stakeholders to identify capability gaps, translate business priorities into learning outcomes, and evaluate the impact of learning on individual and organisational performance. • Facilitate learning experiences, workshops, dialogues and presentations, and communicate effectively with diverse stakeholders through written and verbal channels to support learning and capability development. Requirements • 1 to 3 years of experience in Learning & Development, Communications, Public Policy, Social Sciences or related disciplines. • Experience in stakeholder engagement, programme management, learning design, capability development or related areas. • Strong project management and stakeholder management skills. • Strong written and verbal communication skills, with the ability to facilitate discussions, engage diverse audiences, and present ideas clearly to stakeholders and learners. • Ability to assess learning needs and translate them into effective learning solutions. • Strong analytical skills with the ability to evaluate learning outcomes and drive continuous improvement. • Self-motivated, adaptable and able to work independently as well as collaboratively in a dynamic environment, with the confidence to engage stakeholders, exercise professional judgement and drive outcomes. • Experience in learner and capability needs analysis, digital learning, instructional design, or public communications and engagement will be an advantage. • Comfortable in standing before a class to facilitate discussion and learning experiences. #LI-CSCWX