Step 1 · Compatibility
Senior Staff Officer (SSO) Behavioural Analytics
MHA - Singapore Civil Defence Force (SCDF) · onsite · closes 11/3/2026
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Step 2 · The role
The officer will manage and provide timely, domain specific data analytics to support evidence based decision making in areas relating to officer well being, resilience, organisational engagement, and psychological operations. The role focuses on analysing survey trends, identifying common stressors and behavioural/psychological markers, supporting appropriate assignment of psychological resources, and translating data into actionable insights for Emergency Psychological Sciences Department (EPSD) leadership. The officer will support and strengthen EPSD’s ability to design targeted interventions, optimise resources, and enhance operational effectiveness through data driven insights. This is 2-year contract position expiring Dec 2028. We wish to inform that all applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting. Responsibilities • Supports behavioural research and analytics projects, data collection, management, analysis and reporting (e.g. decision-making research experimentation with personnel) • Develops and maintain data-driven psychological sensing and analytics tools/systems (e.g. morale management tool) • Supports technology-enabled psychology and innovation projects (e.g. counselling case management) • Translates data and research into actionable insights and recommendations • Supports cross-branch projects and stakeholder coordination Requirements • Good Honours degree in Psychology • Strong foundation in psychological research methods, statistics and quantitative data analysis • Strong applied knowledge of statistics (e.g. R, Python), data analytics and data visualisation tools (e.g. Power BI, Excel). • Comfortable working with technology and digital tools, with a strong interest in innovation, behavioural analytics and tech-enabled psychology. • Ability to work with sensitive datasets and communicate insights clearly to both technical and non technical stakeholders. • Able to work independently and across multiple concurrent projects, project leads and branches with good stakeholder engagement, communication and teamwork skills.
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