Manager / Senior Manager (Data Capability & Change), SIR/TF

Transformation Division (TF) Strategy, International & Research Group (SIR) Reports to: Assistant Director, Data Capability & Change, Data Governance Office (DGO) The Strategy, International & Research (SIR) Directorate oversees and drives MSF’s strategic planning, transformation, international engagement, as well as research and analytics efforts to achieve MSF’s strategic outcomes. As part of the Transformation Division in SIR, the Data Governance Office (DGO) drives MSF’s data strategy, develops data governance policies and processes, and builds data capabilities within MSF. As Manager / Senior Manager (Data Capability & Change), you will implement capability development and change management initiatives that help MSF officers understand and adopt changes to data policies, platforms and practices. Responsibilities Change Management & Adoption - Develop and execute change management activities for assigned DGO initiatives, including changes to data and information management policies, processes and platforms. - Assess stakeholder impacts and readiness, identify adoption barriers and implement appropriate interventions. - Translate complex policy, data and technical changes into clear, accessible messages and practical actions for MSF officers. - Develop and deliver communications and engagement activities through channels such as briefings, brown-bag sessions, EDMs, guides and stakeholder engagements. - Monitor feedback and adoption issues and recommend adjustments to improve implementation. Data Capability Development - Implement and maintain MSF’s data competency frameworks, including competencies for the general MSF population and Data Stewards. - Identify capability gaps and translate them into practical learning and development interventions. - Develop and coordinate capability-building initiatives, including DataSphere user training, data literacy programmes and role-specific development. - Organise and support data-related Communities of Practice to facilitate knowledge sharing, exchange of good practices and peer learning. - Gather feedback and evaluate capability initiatives to identify opportunities for improvement. Stakeholder & Delivery Support - Engage MSF divisions to understand user needs, support participation and address implementation or adoption issues. - Coordinate with relevant internal and external partners to develop and deliver learning, communications and engagement activities. - Track implementation progress, stakeholder feedback and emerging issues, and provide insights to support planning and continuous improvement. Requirements Essential - Relevant tertiary qualification, with experience in change management, capability development, learning and development or organisational transformation. - Experience implementing change, learning or capability-building initiatives, including communications and stakeholder engagement. - Good understanding of change management approaches and competency or capability development. - Strong communication and facilitation skills, with the ability to make complex concepts accessible to non-specialist audiences. - Strong planning, analytical and stakeholder-management skills, with the ability to independently manage multiple workstreams. Desirable - Experience supporting data, digital or technology transformation. - Understanding of data literacy, data governance or data stewardship. - Experience supporting the adoption of digital platforms or enterprise systems.