Senior Manager Post-Training Competency), PSG/CAPD

This role supports initiatives to enhance competency development and supervision standards, promote evidence-based practices, and foster collaborative learning networks that improve client outcomes through strengthened practitioner competency. The job holder will work closely with internal teams, community partners, professional bodies and educational institutions to support the implementation of supervision excellence across all levels of practice. We are seeking candidates with at least a good Honours degree, preferably in Social Work. Candidates with prior practitioner experience—such as caseworkers, therapists, counsellors, social workers or psychologists—will be considered, with supervisory experience in the social service sector preferred. Responsibilities (i) Co-lead in the development and implementation of comprehensive competency, supervision, and coaching frameworks for MSF and the social service sector. (ii) Co-lead in the implementation of consultancy processes for a network of resource persons to systematically strengthen competency capabilities across the sector. (iii) Conduct and collate practice research, literature reviews, and environmental scans to identify and integrate emerging best practices in supervision which are grounded in evidence, innovative and align with international standards. (iv) Support in the development of materials on key and emerging knowledge and skills on clinical and social work practice and supervision to systematically enhance the competencies of professionals. (v) Drive the development and adoption of technology-enabled solutions to enhance post-training competency development, supervision practice, knowledge management, learning transfer, and capability evaluation across MSF and the social service sector. Requirements Technical Skills & Experiences • Excellent knowledge of Singapore's social service sector, including agencies, service delivery models, and professional standards • Good understanding of evidence-based and trauma-informed supervision practices • Experience or exposure to programme design, implementation, and evaluation • Ability to engage and collaborate with diverse stakeholders and support multi-agency initiatives. • Knowledge and basic proficiency in the use of AI and digital tools to address capability development and practice challenges • Proficiency with Microsoft Office Tools (Word, Excel, PowerPoint, Teams) and design applications (Canva, Adobe Creative Suite, or similar tools) Professional Attributes: • Excellent analytical, critical thinking, and problem-solving skills • Good interpersonal skills with ability to work effectively with diverse groups • Good communication and teamwork skills • Organised and able to work independently whilst managing multiple tasks, deadlines and priorities • Show initiative in supporting creative solutions to enhance supervision quality and practitioner competency Preferred: • At least 6 to 7 years of experience as a practitioner working in the social service sector • Interest in elevating professional development and competencies • Interest in research and evaluation with exposure to publications, conference presentations, or thought leadership contributions in supervision, professional development, or social service practice areas