Intern, Behavioural Insights & Design, SPTD

You’ll be part of the Behavioural Insights & Design team in Co-Lab working on challenges that impact Singapore’s workforce, employment and workplace safety landscape. You'll apply behavioural insights and design thinking methods to shape MOM’s policies, programmes and processes. Responsibilities As a key team member, you will: - Conduct desktop research or literature reviews - Engage in user research (e.g. workshops, in-depth interviews, user observations, focus group discussions) - Synthesise research results into actionable insights - Create design artifacts (e.g. user journey maps, service blueprints) - Design interventions and develop prototypes (digital and/or physical) to address user problems - Conduct user testing and run randomised controlled trials - Present proposals and research findings to stakeholders - Assist in running training workshops to upskill other MOM officers in the use of BI and DT methods. Requirements - Understanding of user-centred design principles and behavioural science concepts - Experience with qualitative and quantitative research methods - Ability to think creatively and analytically - Strong communication and presentation skills Start date: Dec 2026, for a minimum of 3 months