[SSP/OP] Manager/Senior Manager (Regulations and Standards), OP3

The Social Support Group (SSP) oversees all operational policy, planning and delivery of social services for low-income and vulnerable families. The Operations Planning Division develops the operations policy for ComCare schemes and MSF-funded social services and residential support programmes for lower-income or vulnerable individuals and families. The Operations Planning 3 Branch (OP3) oversees regulatory policies and standards of care for the Social Residential Homes licensed by MSF. The Manager/Senior Manager will be part of a team that develops and refines the regulatory framework governing the Social Residential Homes (SRHs), working at the intersection of policy, legislation and operations to ensure that regulatory standards are effective in safeguarding residents. Responsibilities • Review the Code of Practice (COP) for SRHs to ensure that it remains relevant and operationally feasible. This includes: o Engaging internal and external stakeholders to analyse and review regulatory developments and trends across relevant sectors to improve standards of care o Planning and executing engagement strategies with SRHs on the new or revised requirements o Working with service management teams to track implementation and compliance and supporting SRHs in meeting the requirements • Develop and recommend operational policy positions on regulatory matters, including guidelines for key regulatory powers under the Social Residential Homes Act. • Establish principles and conceptual frameworks to guide a more coherent and effective approach to enforcement across legislation under SSP’s purview. Requirements • 3-5 years’ work experience in policy or programme development; experience in legal/regulatory affairs or related field would be advantageous • Strong writing, analytical, problem solving and communication skills • Able to collaborate effectively with community partners, internal and external stakeholders • Experience in stakeholder management and consultation • Self-motivated team player with strong project management skills