Principal Engineer, Ops Systems Engineering, Ops Systems Sustainment Centre

HTX is Singapore's Science and Technology agency that brings together diverse scientific and engineering capabilities to develop transformative, operationally ready solutions for public safety. As a statutory board under the Ministry of Home Affairs, HTX works at the forefront of science and technology to empower the Home Team with cutting-edge capabilities. Guided by our mission to amplify, augment and accelerate the Home Team's advantage, we are committed to keeping Singapore the safest place on planet Earth. Operations (Ops) Systems Sustainment Centre (SC) supports Singapore’s safety and security by supporting the Home Team through: Enabling business-as-usual (BAU) for the Home Team, Ensuring system longevity, enhancing availability and reliability, Rapid response (being everywhere at any time), Creating value through robust governance in maintaining adherence to compliance and standards. Responsibilities Lead in Implementation and Deployment of Ransomware-Resilient Recovery Solutions • Design, implement and deploy end-to-end recovery architectures to restore systems in the event of ransomware attacks • Work with system owners to define Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) • Architect tiered recovery models, e.g. Critical Information Infrastructure (CII) systems vis-a-vis Significant Information Infrastructure (SII), aligned to RTO/RPO requirements • Design solutions supporting immutable backups, offline/air-gapped storage, and isolated recovery environments (IRE) • Define and document clean recovery paths ensuring restoration from known-good, uncompromised backups • Define and maintain recovery blueprints for different system tiers, including OS, middleware, application, and data layers • Document and handover recovery solutions to O&S teams with clear SOPs and technical guides • Keep abreast of new/emerging technologies to future-proof solutions Enable Recovery Operations and Readiness • Develop SOPs, runbooks, and validation procedures for system recovery • Plan and execute recovery drills and tests to verify restoration speed and data integrity • Lead the identification and remediation of gaps in recovery readiness • Oversee backup validation processes including routine test restores readiness through post-drill reviews and continuous improvement Function as Technical Authority and Solution Ownership • Function as the technical expert for recovery solutions post-deployment • Provide in-depth guidance on backup and recovery operations across Ops Systems platforms • Define and maintain backup retention and recovery validation standards • Collaborate with infrastructure and application teams to ensure seamless integration of recovery processes into operations • Render technical expertise to Ops Systems Engineering unit’s undertakings such as the O&S expertise to flagship programmes, governance & checklist for O&S gatekeeping of AORs, etc • Advise on budget or capacity planning for storage, retention, and recovery environments Coach and guide junior engineers in the Engineering unit • Provide coaching to junior officers or project team members [no formal people management responsibilities] • Guide engineers on the application of knowledge, and translation of knowledge into viable solutions Manage any other tasks as assigned by the supervisor Requirements • Tertiary qualification in Computer Science, Information Technology, Electrical and Electronics Engineering or equivalent • Minimum 10 years of IT infrastructure, systems engineering, or operations, with at least 5 years in backup and recovery leadership • Proven expertise in designing and implementing ransomware-resilient system recovery strategies or equivalent • Track record on delivering RTO/RPO-aligned recovery capabilities • Strong leadership and collaboration skills across multi-disciplinary teams • Detail-oriented, structured, and proactive in identifying and mitigating recovery risks • Skilled in communicating complex recovery concepts to both technical and non-technical stakeholders • Ability to cope with reasonably high level of stress • Ability to work in team and independently • Possess a good grasp of IT industry best practices and processes, while keeping abreast of advances in technology and best practices All new hires are appointed on a two-year contract in the first instance and will be assessed and considered for permanent tenure over time, based on performance. As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment. All applicants will be updated on the status of their applications within 4 weeks upon closing of the advertisement. #L1-FL1